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QuickBooks 2009 and the dreaded "There are no new transactions. Please check again tommorrow" message

Dear QuickBooks Technical Support,

I have been downloading transactions using the DirectConnect feature for months now.

Unfortunately, I'm unable to do so any more. I get the message

"There are no new transactions. Please check again tommorrow"

I followed the instructions at:

http://community.intuit.com/wikis?cid=0cb4cd5dc7118979570b24989b2a231805b36af1&cellId=4378d68089712b37b4075c231b2e72c8794d50375

and was able to import the transactions using DirectConnect into another file, just fine

I have called Bank of America, and QuickBooks Technical Support several times. I was advised to try:

http://support.quickbooks.intuit.com/support/pages/knowledgebasearticle/1007174

but that didn't fix it.

I've also tried

http://support.quickbooks.intuit.com/support/Pages/KnowledgeBaseArticle/1002282

I've also tried downloading via WebConnect, but I get the same error.

I have spent over 8 hours on this, and have reached my wits end. I don't know what else to try.

Please help!

Thanks!

Ross Smith

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